Personal Injury FAQs

Our Personal Injury team provide answers to the questions we are frequently asked.

When you need advice, we are here to help.

If you require legal help and advice and have a question to ask, please contact Paul Crowley & Co solicitors on 0151 264 7363 and a member of our Personal Injury team will be happy to assist.

You have 3 years from the date you suffered your injury to begin and resolve your personal injury claim.

If your claim is not resolved within 3 years, we can issue Court proceedings which will provide you with further time. However, if you are close to the 3 year period expiring and you have not begun your claim, please contact us immediately so we can advise you further.

Your compensation or damages is made up of general damages and special damages.

General damages are damages for pain, suffering and loss of amenity as a result of your injuries.

Special damages are out-of-pocket expenses such as car repairs, travel expenses, loss of earnings and physiotherapy etc. If you have been cared for by a family member or friend, you may be able to claim for that help too at a hourly rate.

FREE expert legal advice…

For initial FREE expert legal advice, please call our personal injury department on 0151 264 7363.

Paul Crowley & Co… here when you need us most.

We act on a no win, no fee basis which means that you we will not charge you for our work if your claim is unsuccessful.

If your claim is successful, our charges are partly paid by the appropriate insurance company and partly paid by way of a deduction from your compensation, which is capped at a maximum of 25% inclusive of VAT.

In order to assess the value of your claim we will have you medically examined by a GP who will provide us with a report on your injuries.

This report will advise us on the likely recovery period for your injuries and whether any further reports are required. Once we have this report, we can then advise your further regarding a valuation.


Yes. If you’re partly to blame for an accident, this will be reflected in your compensation award.

For example, if you are found to be 50% at fault for an accident and your claim is worth £10,000, you would only receive compensation for 50% of that figure i.e. £5,000, which would then be subject to a deduction in respect of our costs.

Every case is different and there are several factors to consider.

One of those factors is whether or not the other driver accepts responsibility for the accident at an early stage. Another factor is the severity of your injuries.

Most minor injury claims do conclude within 6-9 months whereas serious or catastrophic injury claims can take several years to conclude.



Very few claims end up going to a Trial. Most claims are settled through negotiation with the appropriate insurance company or their Solicitor without ever reaching a final hearing at Court.

However, we are determined to get the right amount compensation for you and if the insurance company is not willing to meet our valuation of your claim, we will take your case to Court with your prior agreement.


Yes, we regularly take over claims from other Solicitors.

If you are not happy with either the level of service and/or advice received, we can obtain a copy of your file of papers and review your claim. Thereafter, if your claim is likely to be successful, we can formally act on your behalf.

Initial Free Advice…

For initial free confidential advice please call one of our Personal Injury Solicitors now on 0151 264 7363 or email us.

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