/What Our Clients Say
What Our Clients Say 2017-11-29T15:26:12+00:00

What Our Clients Say

Nicola (Stevenson) was very helpful, explained everything clearly.

MS, Liverpool

Hello Jennifer (Carr) You have been a fantastic solicitor. I am glad it is time to close my case. Your professional guidance has allowed me to move forward positively. Kind Regards A

A, Liverpool

Hi Jane (Butterworth), Sorry I haven’t been in touch, it’s been a manic week ripping kitchens out etc., but I just wanted to say a massive thank you for all your help in buying our new home, we love it. Not sure we will be selling or buying again anytime soon but we would definitely come to you or recommend you to anyone who is. Hope all is well with you and thanks again. xxx

LF and MK, Liverpool
“We have been grateful for the support of Paul Crowley and Co over the last few years. Their generosity has helped make Christmas a special time for our children.”
WPS, Liverpool

Very happy with the service would definitely recommend to a friend, service has been professional throughout and would like to add the initial contact with Terry in Runcorn shopping centre was friendly and informative and was particularly happy that Terry took the time to meet her at  Morrisons car park where the accident happened as this was important to her to be able to go over all the details fully. 100% satisfactory service.

MW Runcorn

★ ★ ★ ★ ★

5 Star

PD Liverpool

★ ★ ★ ★ ★

Great firm who expertly supported us through buying our home. Knowledgeable, prompt, professional. Would highly recommend.

Mr BF Liverpool

★ ★ ★ ★ ★

Great service always kept in the loop. I dealt with Jane and she was always polite and did everything she could for me. Very pleased with the service I received. Thanks x

HG Liverpool

★ ★ ★ ★ ★

Great service during our matter. Jane (Butterworth) was committed, communicative, confident and reassuring throughout the process. She was always polite, informative and good humoured and did everything she could for us. Very pleased overall and would recommend this local firm.

Mr JB Liverpool
Hi Jen, (Jennifer Carr)
Court went really well this morning and I’d like to thank yourself and Kathryn for your work on the case.
Many thanks.
DS Liverpool

★ ★ ★ ★ ★

I found Paul Crowley Solicitors clear and attentive to my needs during my incident. Information was clear and I was kept informed throughout the entire process.


Linda (Woods) Thank you so much for everything that you have done for us – you are brilliant x

Mr & Mrs P, Liverpool

To Derek (Dawson) Many thanks for your wonderful advice and support. Best Wishes

L & S Liverpool

I found all staff members extremely helpful, I was particularly impressed with Jane Butterworth who I found to be extremely helpful, professional and courteous at all times.

Joseph Cain, Liverpool

★ ★ ★ ★ ★

Great service. I felt like my case was in safe hands.

Mr CT Liverpool

Good afternoon Daniel (Griffiths), Just a quick and massive thanks for dealing with everything regarding this claim, got the cheque yesterday and cashing today, huge life changing sum of money this so thanks again!

Mr C. Liverpool

Hello Daniel (Griffiths), I received your letter regarding the settling of my claim. I would just like to say thanks for all the assistance and hard work that you have put in these past few years to help me get the result that not only I believed in but what I hoped for. Kind Regards.

Mr G, Liverpool

Dear Lyndsay (Clark)
Thank you very much, I’m very impressed with your practice regarding my case. Therefore I’ll proudly refer you to all my family and friends in the future. A big thank you again.

Ms R, Liverpool

Dear Rachel Oakdene, Thanks for all the good work you have done for me, I really appreciate it. I’m glad about the outcome of all this, so thanks again for everything, I look forward to using Paul Crowley & Co again, see you soon.

Mr A. Liverpool

Dear Rachel Oakdene, I want to seize this opportunity to say thank you for the privilege to observe legal practice with you, particularly with police interviews. It was interesting and informative to attend court trials and conferences with clients. I appreciate the time you spent giving insight on cases you deal with. This experience is invaluable to me as it had such an impact on my perspective of the practicality of law. Thank you for the opportunity.

Miss A. Liverpool

An absolute pleasure to deal with and be guided by, such a pleasant and professional person. A big thanks to Jane (Butterworth) and her team.

Mr B, Liverpool

★ ★ ★ ★ ★

I was lucky enough to have Daniel (Rawcliffe) assist me when it came to light my landlord had not used a DPS with my deposit and was attempting to retain it. I was due to leave the country in a week and Daniel took this on board acting quickly. Throughout the process he was calm, professional and informative.
I have happily recommended this firm to friends and colleagues off the back of this experience. I would not hesitate in using Paul Crowley again. Once again, my thanks to Daniel for getting everything sorted so fast!

Mr JC Liverpool

★ ★ ★ ★ ★

Fantastic service super friendly staff.

AH Liverpool

Linda (Woods) thank you so much for everything you have done for my son and all the help you gave me, its much appreciated. When I had nobody to turn to, you helped me so much in my time of need. Thank you.

K and T, Liverpool

Dear Mark (Hayes), As a family, we would like to offer our sincere thanks for all your help and professionalism during our recent ordeal – we will be eternally grateful. Your dedication and determination went above and beyond your obligation and we doubt we could have been as served as well by any other solicitor. Many thanks.

J C C and O, Liverpool

★ ★ ★ ★

4 Star

LG Liverpool

★ ★ ★ ★ ★

The Firm is very good got paid out in very short period.

Mr AH Liverpool

★ ★ ★ ★ ★

Very professional, personalised and efficient service. Would recommend.

JB Liverpool

★ ★ ★ ★ ★

I used Jen (Carr) at Paul Crowley and Co to help me through the legal process after my grandad passed away. Jen was so attentive and thorough during the process. Her knowledge of wills and probate was such a fantastic help to me. She was very responsive and I couldn’t heap more praise on her. The firms pricing was very reasonable and it’s great to see the cash go to a local firm!!

Mr OM Liverpool

Michael (Fogarty), I am still in total bewilderment at how fast the conclusion and verdict was reached and delivered. I am amazed. I am immeasurably grateful for your help and support. Genuinely I am unable to express my thanks to you and Mr Duffy so a big pat on the back for both of you as you were right, as you had both said all along… thank you.


Fast, efficient, friendly service at a good price from Mike Carter and staff in the property department of Paul Crowley & Co – Breck Road Branch, Liverpool. Many thanks will use again.

Doug Rankin, Liverpool

The service provided by Jenna (Gall) was excellent. Jenna was conscious and thoughtful in the way she dealt with our sale. She kept us up to date at every stage and was a pleasure to deal with.

Mr and Mrs Hodgkins

Very happy with the service received, a BIG thank you to Jenna Gall, she made my experience easy and was very prompt.

Omar Ahmed Saleh

I just want to say a big thank you to Rachel (Oakdene) and your team in the way you represented my son and the successful not guilty result he deserved. My son is so happy now that he can move forward with his life, with no criminal record. You are an amazing and caring team and I would recommend Paul Crowley Solicitors to anyone.

Ann, Huyton

Service was very good, no complaints whatsoever, would certainly recommend.

Mr John Blake

Everything was straight forward, clear and concise, very fast service.

Janet O’Shea

No improvements needed all Conveyancing staff excellent.

C. Wilson and J. McCarthy

We are very happy with the service we received. In particular Jenna Gall was great, an asset to your company. We will be recommending you to friends and family. Thank You.

Christine and Stephen Flood

I would like to say how pleased I am with the service I have received from Jane. She has been incredibly efficient during the entire process of purchasing my new home and has responded to all my queries very quickly. Jane has been very understanding of my work commitments and has been flexible regarding the times of our communications. Jane’s depth of knowledge and professional experience was demonstrated throughout the entire process, particularly when she meticulously identified errors that the vendor’s solicitors had overlooked. I would highly recommend Jane and your company to anyone seeking to purchase a house, the service has been first rate, efficient and personal.

Fay Gingell

An excellent personal and highly professional service – thoroughly recommended.

Christopher Green

Thank you so much for all your help Jane (Butterworth). I would not have been able to move into my apartment without it. You were fantastic!

Brenda Squire

I was really impressed by the personal service and the prompt updates I received. My claim was dealt with quickly and efficiently… and I won.

Dave Chatterley

Thank you for the clear and concise advice. Precisely what you need to hear…not just what you want to hear.

Daniel Hopkins

Dear Michael (Fogarty), Just a quick note to express my eternal gratitude to you for your care and attention in dealing with my case. You dealt with me with great sensitivity during what has been an extremely difficult time for me and my family and I will always be grateful to you.

M.W. Formby

Thank you very much for all your help regarding my mother’s estate.

Sharon Hawkset

My claim was settled very quickly. The service I received from Paul Crowley & Co Solicitors was second to none and exceeded my highest of expectations.

Mr Fernando

Many thanks for the Rolls-Royce service. Your efforts on my behalf were very much appreciated.

Brenda Squire

My claim was dealt with professionally, expeditiously and I was extremely pleased with the outcome.

Francis Power

‘Thanks for everything Jane (Butterworth). You’ve been a star!’

Linda Baker

I honestly cannot fault the level of service I received. Shame more companies don’t provide the same!

Colin Christian

I was very pleased with the way my case was handled and my expectations were exceeded.

Roger McColl

Thank you Paul (Crowley) for providing such an excellent service – I could not have wished for anything better.

Philip Blundell

My sister and I are very grateful for your kind and understanding advice during our very difficult time after the loss of our dad. Rest assured I shall be in touch in the future regarding further business.

Bryan Campbell

Dear Kate. I am very thankful to you for seeing to my sisters will for me – it’s a big weight off my mind and I can now settle down in my new house.

Mrs E Clarke

I have to express my satisfaction following my recent visit to your head office. The two receptionists were exceptionally busy but gave the most friendly, efficient and professional service I have experienced for a long time. Keep up the good work girls!

Joe Blackhurst

Thank you for your work which has been completed in a timely and efficient manner for which we are very grateful. Thank you once again for your helpful advise and completion of our instructions.

Mr & Mrs Price

Jane, thanks for all your help…you have been a star as usual.

Steve Grundy MNAEA, Branch Manager

The whole service was great. Everything was done very well, thanks Jane (Butterworth). 10 out of 10.

Mr K Jones, Bootle

I have been working with the conveyancing team for a period of 2 years. The team are friendly and always willing to assist. They have been a very good asset to our business and I would have no hesitation in recommending their work.

Mark Snaylam, Financial Adviser

Jane Butterworth has been exceptional, extremely professional and highly efficient. I will definitely use your company again and will be recommending friends.

Mr and Mrs P Evans

A sincere thank you for all your hard work and advice. We really appreciate it, you have undoubtedly been the most efficient conveyancer we have met (and we are on house no 5!) so thank you.

Linda Evans

Jane, my thanks to you and your colleagues. I surely will recommend your firm if asked by anyone requiring your services.

Paul Fortin

Jane. Thank you again for all your hard work and time you put in for us regarding our house purchase. It is much appreciated and I would highly recommend you and Paul Crowley Solicitors to anyone in the future.

Colin Evans

Jane, thank you so much. Your work for us has been exceptional and we are really grateful.

Alex & Peter Taylor

Lovely, friendly and positive, I would use your company again and recommend your firm to others.

 Mr and Mrs Keeley, Liverpool

Friendly and courteous staff. Everything explained in easy and understandable way. No complaints whatsoever.

Gill, Liverpool

I would and have already recommended your firm. More than pleased. Brilliant.

Pringle, Liverpool

I would like to say a massive thank you to everyone in the family department who have helped me, but most of all from the bottom of my heart, Laura Emmett. She has been amazing.

RNL, Liverpool

We never felt left out of all events regarding it (our claim). Was well informed. Very professional. Keep up the brilliant work! Mr Paul Lowry is a brilliant member of your team.

Miss C Brittain, Essex