All repairs should be reported to your landlord as soon as possible. Check your tenancy agreement or tenant’s handbook for how to report a disrepair.If reporting by telephone or in person it is important to keep a record of who you spoke to and when and take photographs of the disrepair. If you report a repair via an online portal make a note of when you made the entry and if possible take a screenshot or photograph of the entry before you send it.
If your landlord fails to carry out works within a reasonable period of time you may be eligible to bring a claim for housing disrepair and recover compensation.
Rising damp occurs when bricks suck up moisture through the ground. A damp proof course or membrane prevents the moisture from rising up. However, over time damp proof courses can fail or be bridged due to changes in external ground levels allowing moisture to enter the brickwork.